Challenge: A high-profile celebrity family approached Three18 needing to manage shared contacts and calendars inside a secure network, both through a web browser and wireless handhelds. This network required sensitive data to be accessed easily and safely from anywhere in the world. Three18 designed and integrated a complete groupware solution allowing for wireless PDAs and web access while traveling.
Solution: Based on the clients’ high visibility and security concerns, Three18 merged multiple sources of data into Microsoft Exchange 2010. Protected by Cisco firewalls and 802.1x-based wireless security, it has served as the impetus for other IT projects. We also deployed Blackberry handhelds and iPhones to users for secure wireless access. Three18’s pre-launch discovery determined that all of the client’s needs could be met with this solution. By the completion of the installation, Three18 developed the process for managing multiple schedules and tens of thousands of contacts from anywhere in the world, and fully integrated data from some of the most absurd data formats in the industry. At the same time, Three18 found and implemented a great, outsourced ERP (Enterprise Resource Planning) solution. Three18 continues to work closely with the family, keeping them on the cutting edge while developing solutions that are easy to use for everyone involved.