318’s staff of nearly 30 full-time, multi-platform, certified engineers and technology consultants is available 24/7/365.  Our team is comprised of certified IT engineers who resolve more than 75,000 support tickets each year, and work on more than 10,000 computer assets across the many hundreds of networks and businesses we support.

Because 318 has one of the most certified staffs of any platform-agnostic IT services company in the country, we can virtually ensure same day response for all unplanned emergencies.  During any given day, our technology consultants are on call nationally, which enables 318 to provide Rapid Response services, which are essential towards effectively supporting business across the country.